Hello!

Puchi began as a personal escape—after burning out from daily work, I found healing in the playful, grounding process of working with clay. Ceramics reminded me how creativity can restore joy, and I started making pieces that reflect that feeling.

The name "Puchi" (pronounced “Poo-Chee”) means “small and adorable” in Japanese. It reflects my love for colorful, imperfect pieces that bring warmth and delight to everyday life.

Alongside my handmade work, I curate a small collection of ceramics by international artists. As a solo maker, this allows me to share more joyful pieces while supporting fellow creators I admire.

At Puchi, every object is a reminder to slow down, smile, and enjoy the little things.

Team members

🎨 Cyndi - Creator

Once a burnt-out desk worker, now a full-time ceramic dreamer (well, part-time—but full-hearted). Cyndi is the hands behind every Puchi piece, fueled by colorful underglaze, too many snack breaks, and the thrill of opening a glaze kiln like it’s a treasure chest. She believes in the joy of small things—and big mugs.

💪 Yuki — Head of heavy lifting & occasional photographer

Also known as Cyndi's partner. From hauling market displays to lifting boxes that are somehow always heavier than expected, she handles the grunt work with grace (and the occasional eye-roll). She also sometimes steps in as Puchi’s product photographer, helping capture just the right angles — while reminding Cyndi that yes, the photo looks great already. True MVP energy.

🐶 Doudou — Head of wellness & walk breaks

Emotional support manager and professional tail-wagger. Doudou ensures work-life balance by insisting on walks, snuggles, and fresh air. She specializes in stress reduction, zoomies, and being the goodest girl.

🐱 Nimi — Chief Muse Officer (aka.CMO)

Small. Fluffy. Judgy. Nimi provides daily inspiration through her effortless elegance, impeccable napping form, and occasional “supervision” from the working desk. Every cute idea probably started with a glance from her.

FAQs

Are your ceramics food-safe?

Yes, all our tableware is made using food-safe, lead-free glazes. They are completely safe for eating and drinking.

Are your ceramics microwave and dishwasher safe?

Most of our ceramics are microwave and dishwasher safe unless stated otherwise in the product description. However, handwashing is recommended to preserve their longevity.

How long does it take to process my order?

Orders are typically processed within 3-5 business days. Since each piece is handmade, slight delays may occur during busy periods.

Do you accept returns?

Due to the handmade nature of my ceramics, all sales are final. If your item arrives damaged or there's a problem with your order, please contact me within 7 days so I can make it right.

What if my order arrives damaged?

We take great care in packaging our ceramics, but accidents can happen. If your item arrives damaged, please email us within 48 hours with photos of the item and packaging, and we’ll arrange a replacement or refund.

Do you take custom orders?

Yes! I offer custom orders for select items depending on my current capacity. Since each custom piece takes extra time and care, I can only take on a limited number at a time. If you’re interested, feel free to reach out — I’d love to hear your ideas and let you know what’s possible!

Where do you ship? / Do you offer international shipping?

Currently, I ship within Canada and USA. If you're outside of this area and interested in a piece, feel free to reach out — I might be able to accommodate it!

Can I pick up my order locally?

Yes! I offer local pickup in Calgary, AB — just select the option at checkout and I’ll be in touch to arrange a time!

How do I stay updated on new collections and restocks?

Follow us on Instagram or sign up for our newsletter to be the first to know about new product drops, restocks, and special offers.