Yes, all our tableware is made using food-safe, lead-free glazes. They are completely safe for eating and drinking.
Are your ceramics microwave and dishwasher safe?
Most of our ceramics are microwave and dishwasher safe unless stated otherwise in the product description. However, handwashing is recommended to preserve their longevity.
How long does it take to process my order?
Orders are typically processed within 3-5 business days. Since each piece is handmade, slight delays may occur during busy periods.
Do you accept returns?
Due to the handmade nature of my ceramics, all sales are final. If your item arrives damaged or there's a problem with your order, please contact me within 7 days so I can make it right.
What if my order arrives damaged?
We take great care in packaging our ceramics, but accidents can happen. If your item arrives damaged, please email us within 48 hours with photos of the item and packaging, and we’ll arrange a replacement or refund.
Do you take custom orders?
Yes! I offer custom orders for select items depending on my current capacity. Since each custom piece takes extra time and care, I can only take on a limited number at a time. If you're interested, feel free to reach out — I’d love to hear your ideas and let you know what's possible!
Where do you ship? / Do you offer international shipping?
Currently, I ship within Canada and USA. If you're outside of this area and interested in a piece, feel free to reach out — I might be able to accommodate it!
Can I pick up my order locally?
Yes!I offer local pickup in Calgary, AB — just select the option at checkout and I’ll be in touch to arrange a time!
How do I stay updated on new collections and restocks?
Follow us on Instagram or sign up for our newsletter to be the first to know about new product drops, restocks, and special offers.
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